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Read what our clients have to say ........
Having dealt with Ross regarding a complex mortgage refinancing........
Having dealt with Ross Smith regarding a complex mortgage refinancing situation, I would deal with only Ross and/or his company in the future should I ever need mortgage assistance again. Not only was he extremely professional and knowledgeable, but nothing was a problem. No matter how many times I emailed or called or how silly my questions were, he treated everything I said as valid. He returned calls promptly, and was extremely quick to expedite my application. In all my dealings with Ross, I put down the phone each time feeling reassured. Thank you so much, Ross.
I highly recommend his services........
Having dealt with Kim Lyons from First Rate Mortgages & Non Bank Ltd, I highly recommend his services.He was easy to work with and was able to arrange my facility easily,all done by email & phone.With me being in the South Island and Kim in Auckland one would assume the task at hand to be difficult,not so,it all came together easily.Kim also understands the difficulties presented by banks, when self employed people wish to raise funds to purchase property.Once again I highly recommend his services, and would certainly use him again if the need arose.Thanks Kim.
we got the best rate........
Thanks Kim for all your help, according to our Solicitor we got the best rate she's seen all year, Merry Christmas.
T & S. West Auckland
Ross helped us buy our first home.........
Ross helped us to buy our first home by organising a mortgage approval. It's been absolute pleasure to work with Ross. Great communication (even after hours), supportive, ready to help with any questions we had. The process was simple, well explained and achieved positive result!
We'll keep your business card for our future reference if we need any other help with mortgages and/or other finance issues.
Thanks a lot for your business,
Alex & Olesya
Ross has made the process simple.......................
Ross has made the process simple for me. I think I have been given a good deal from the bank, but most importantly he has acted as a great mediator. Arranging a facility from the other side of the world and having most of my assets and income coming from non NZ accounts does present challenges. Ross was always available, and turned around my queries very quickly, which really does help when dealing in a client in a remote location in a totally different time zone. I would use him again in the future without hesitation.
Kent Beasley UK
Just a quick note to say thank you so much for helping us get into our first home!! We know it's your job but appreciate your patience with us "rookies" and advice. It made the whole process that much easier to deal with and understand, We hope you have a wonderful 2012 and look forward to the possibility of dealing with you in the future. Jo Rollings and Craig Fever, Auckland.
....to the progress payments, and finally settling on a long term plan - your support has been second to none. We sincerely appreciate your knowledge and clear understanding of the options/process - but even more the friendship we have formed.
From discussing in the early stages the feasibility and options (sell/rent/renovate) to getting the mortgage worked through and the financing accepted by the bank....
Hi Kim, Wow....what a year it has been!
We rate Allan very highly ........
We rate Allan very highly. He was very professional and efficient throughout the whole process. We had a complex situation having bought one house without having sold the other so Allan went the extra mile in preparing a “Plan B” even though we didn’t end up using it which gave us peace of mind whatever should happen.
His advice on which bank to go with and how to structure the loans was much appreciated and we are now reaping the benefits of having chosen the best solution.
I was very privileged to have Allan as my Mortgage Adviser ...
To whom It may Concern,
My Name is Cherie Bracey I was very privileged to have Allan as my Mortgage Advisor, And I am pleased do say that he did such an awesome job concerning my refinancing that I would recommend him to anyone and if I have people who need one I will definitely get Allan to do the job for them, He kept me up to date with emails of what was going on.
Cherie. Wattle Downs, Manukau, Auckland
A Big Thank you :o)
Subject: A Big Thank you :o)
Thank you for the gorgeous flowers that arrived on Monday and for all your help in obtaining finance to allow us to get our first home. We have taken our first step to an exciting future in achieving our goals and dreams and look forward to working with you to make it happen. Again, many thanks.
Sandy & Trevor
Kim Lyons from First Rate Mortgages Limited has taken the stress and strain out of arranging our mortgage. As overseas customers (UK) and with limited knowledge of the type of mortgage products available we needed guidance and advice on the right type of mortgage to suit our needs. We were fortunate to come across First Rate Mortgages Ltd. Regardless of the hour our questions were always answered and the application process made easy. We tried, unsuccessfully, to arrange the mortgage ourselves only to find the process drawn out and quite painful in terms of getting the right information to the right people. Kim Lyons continued to provide advice and support after we had signed on the dotted line. We would highly recommend Kim Lyons of First Rate Mortgages Ltd if you are looking for a professional, painless approach to getting your mortgage application right!
I recently contacted Kim at First Rate Mortgages to help with a finance deal to purchase a commercial building. What I ended up with was not only owning our own building within 2 weeks but total re- financing of our entire business and assets with very competitive rates and term savings. Kim also helped us with our personal Home loans in a very tricky situation. I would strongly recommend using his services and am confident you would benefit as have myself, and my business partner.
Active Power Ltd
We would like to thank you for making our re-financing so effortless. Thank you for coming to our house and helping to fill in all the forms and shortcutting all the drama that goes with banks & finance companies. You made it so easy. We would definitely recommend your services to others and look forward to catching up again next time. Thanks again.
Mr and Mrs Knight
Kim Lyons has been our Mortgage Broker for approximately 4 years and throughout this period he has always demonstrated a high level of professionalism, integrity and tenacity.Over this period we have grown substantially from initially a home mortgage to multi million dollar development and build projects. His ability to obtain funds throughout this spectrum has never ceased to amaze us. We would recommend Kim to any potential borrower.
We have known Kim Lyons for approx 5 years, as our mortgage broker. Kim has always provided us with sound and realistic advice regarding our mortgage options, and is always available when needed. Kim has provided a mortgage for our family for a home in Wharf Road Herne Bay. Working with Kim is always a great pleasure, as he is efficient, approachable and willing to take on a challenge. Kim has obtained another mortgage for us recently, for a property in the Eastern suburbs, and again, was willing to be flexible to try and find us the best deal for our circumstances. What seems like the impossible does not ever appear an obstacle to Kim, who works hard to get a successful outcome for a mortgage. We recommend Kim to anyone seeking a mortgage solution.
Ann and Paul
Having used Kim Lyons expertise on numerable occasions over the last 10 years, I would be more than happy to recommend him. Kim has always given myself, family members and friends his best attention and advice, explaining the financial terms in layman language and making, what we thought a difficult and time consuming exercise, easy. We wish him well in this new company, and will be calling on him with all future financial dealings, when they arise.